Loan and customer management
Maintain borrower records, loan details, instalment schedules, balances and loan history to support lending and repayment administration.
MPAC ERP · Microfinance ERP
Manage loans, daily collections, field recovery, branches and accounts with MPAC ERP by Ceylon Cloud Technologies. Bring your microfinance operations together with online and offline recovery tools, officer GPS tracking, customer mobile access and business reporting.

Product overview
MPAC ERP is a microfinance business management platform developed by Ceylon Cloud Technologies. It helps your team maintain customer and loan records, follow repayment schedules, record collections and review outstanding balances through connected operational workflows.
Field recovery tools support online and offline collection work, while GPS tracking helps management monitor officer activity. Branch reporting and accounting workflows give owners and managers a clearer view of collections, transactions and business performance.
Customer mobile access gives borrowers a convenient way to view their loan information and transaction history. Available modules and mobile access depend on the selected package and implementation scope.


Benefits
Features
Modules available to you depend on the package you choose.
Maintain borrower records, loan details, instalment schedules, balances and loan history to support lending and repayment administration.
Record collection activity and review recovery reports. Online and offline recovery workflows support field teams working with changing connectivity.
Use officer location tracking to support field supervision and recovery coordination. Tracking depends on device permissions, connectivity and the configured workflow.
Review branch activity through a central platform and follow collections and reports across your business locations.
Manage financial transactions, vouchers and general ledger workflows alongside loan operations. Use financial reports to support bookkeeping and management review.
Provide customers with access to their loan details, balances and transaction history through the customer mobile app, within the agreed implementation scope.
Review collection results, outstanding balances and operational reports. Use configured SMS and notification workflows to support customer communication.
Print receipts from the field over Bluetooth and generate loan agreements, promissory notes and warning letters, depending on your package.
Give officers, staff and managers the access their role needs, across one branch or many.
Record guarantors with each loan and follow them up during recovery.
Late charges and interest are calculated automatically from your loan rules, so every officer applies them the same way.
Complete accounts with tax handling, posted from loans, collections and expenses.
Keep staff records and process salaries within the same system.
Who it is for
Microfinance, money lending, daily collection, leasing, hire purchase and pawning businesses use MPAC ERP.
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Learn moreMicrofinance Act and continuous improvement
Microfinance rules, regulations and business needs keep changing, and MPAC ERP changes with them. Our dedicated research and development team:
All system updates, compliance improvements and new features are included for life, at no extra cost.
A government-registered Sri Lankan company, building microfinance ERP since 2009.
What you get
System updates, improvements, staff training and technical support are included. One monthly service fee covers cloud hosting, technical support and maintenance.
Unlimited database storage: unlimited customers, unlimited loans and unlimited employees.
Staff training, a video training course and lifetime technical support, with a warranty certificate and an official data safety and maintenance agreement.
Data security
MPAC ERP runs on AWS cloud servers in dedicated data centres, built for security, speed and high availability.
Every backup is kept in the cloud and locally, so your loan records are protected against loss.
Add-ons
Add accounting, payroll, marketing, a Kanban dashboard and SMS to MPAC ERP when your business needs them. Add-ons share the same records, so nothing is typed twice.
Ledger, cash and bank books and financial statements from your daily transactions.
Employees, attendance, allowances, deductions, salaries and payslips.
Customer groups, campaigns and bulk SMS, with follow-up of leads.
Boards for follow-ups, leads, support tasks and projects.
Automatic payment, reminder and alert SMS with your sender ID.
Tell us about your loan operations, branches, field team and reporting needs. Our team will demonstrate suitable workflows and prepare a quotation covering the selected modules, implementation, training and commercial terms. Ask about one-time purchase and subscription-based hire-purchase options.
FAQ
MPAC ERP is a microfinance ERP platform from Ceylon Cloud Technologies that connects loan administration, collections, field recovery, branch operations and accounting.
Yes. MPAC includes online and offline field recovery workflows. Our team can demonstrate how offline recording and synchronisation work in your selected setup.
Yes. MPAC supports central management of branch operations. Branch availability and limits are confirmed in your package and quotation.
Customer mobile access supports viewing loan information and transaction history. Access and available functions are confirmed during implementation.
Pricing depends on the selected package, modules and implementation requirements. Request the current package details and a quotation from Ceylon Cloud Technologies.
No. System updates, improvements, staff training and technical support are included. You pay a monthly service fee that covers cloud hosting, technical support and maintenance.
No. MPAC ERP comes with unlimited database storage, so you can keep unlimited customers, loans and employees.
Our research and development team follows the Microfinance Act, related regulations and industry practice in Sri Lanka, and updates the system when requirements change. Compliance updates are included at no extra cost.
MPAC ERP runs on AWS cloud servers in dedicated data centres. Your data is backed up automatically twice a day, at 12 midnight and 12 noon, to cloud and local backups, and you can also receive backups by email or Google Drive.
Yes. We train your staff, give you a video training course and provide lifetime technical support. You also receive a warranty certificate and an official data safety and maintenance agreement.
Use the Book an MPAC Demo enquiry form to arrange a demonstration of the workflows relevant to your business.
Need ERP for a trading or retail business? Explore Smart ERP
Book an MPAC ERP demonstration with Ceylon Cloud Technologies and explore a setup that matches your business.