Ceylon Cloud Ecosystem

What Is the Ceylon Cloud Ecosystem

The Ceylon Cloud Ecosystem is our approach to connecting business software, management tools, communication services and compatible devices around the way a business operates.

Business activity happens across offices, branches, sales counters and the field. Information may begin as a transaction entered on a tablet, an attendance record from a biometric device or a support request raised by a customer. Our ecosystem is designed to connect these activities with the systems and people responsible for managing them.

A business owner may run a microfinance company alongside a retail, trading or manufacturing business. Each operation has different requirements. Microfinance needs loan administration and recovery workflows, while a trading business needs sales, purchasing and stock management. Our ecosystem is designed around these differences, with a common management layer that helps owners understand what is happening across their businesses.

Owner tools

Management across businesses

CeylonCloud One for business owners

CeylonCloud One is being developed as the shared management layer for owners using Ceylon Cloud solutions.

Through mobile access and a web management dashboard, its intended role is to bring together business summaries, transactions, staff activity and performance across connected businesses. An owner operating both a microfinance company and a trading business could review information from MPAC ERP and Smart ERP through a common management experience.

Mobile apps

Apps for the people doing the work

Released on iOS, Android, macOS, Windows and the web.

MPAC Finance app for field officers
MPAC Wallet app for customers
Smart ERP Go app for field sales and POS

MPAC Finance

For microfinance field officers: daily work, collections and transactions.

MPAC Wallet

For customers of MPAC ERP companies: loans, latest transactions and notifications.

Smart ERP Go

For Smart ERP field work, POS machines and touch terminals.

Services around the software

Support, communication and what comes next

Ceylon Cloud SaaS Manager

Ceylon Cloud SaaS Manager supports the service management side of the ecosystem: how Ceylon Cloud manages its customers and the software services they use.

Its scope includes customer administration, subscriptions, onboarding, implementation progress and technical support tickets. Connecting these workflows helps our teams follow a customer’s journey from initial setup through ongoing service and support.

For example, a technical ticket can be associated with the relevant customer and service, giving the support team the context needed to coordinate the work and follow its progress.

Communication services and APIs

The ecosystem includes a direction for connecting SMS gateways, WhatsApp APIs and other communication services with relevant business events.

These connections can support workflows such as customer notifications, payment reminders, onboarding messages and technical ticket updates. The communication channel and automation are defined according to the customer’s requirements, provider capabilities and agreed integration scope.

Voice assistants and smart speakers

Our ecosystem roadmap also includes exploring connections with Amazon Alexa, Apple HomePod and other compatible voice assistant or smart speaker platforms.

Potential uses include authorised business summaries, reminders and selected voice-assisted actions. Available functions will depend on each platform’s capabilities, authentication requirements and integration restrictions.

Access to business information through shared devices must follow the permissions configured for the user and the business.

Connected hardware

Connected Hardware and Operational Devices

Compatible devices can extend the ecosystem into the places where work happens. The purpose of these connections is to bring device activity into the relevant business workflow, reducing the need to maintain separate records manually.

Biometric devices

Biometric devices can provide attendance events to connected HR and payroll workflows.

Access control devices

Access control devices can support configured entry permissions and access records, subject to the device’s supported interfaces.

PDAs and handheld devices

PDAs and handheld devices can support field collection, stock handling and other mobile operational tasks.

Tablets

Tablets can provide interfaces for field work, ordering, kiosks and business administration.

Other compatible hardware

Other compatible hardware can be assessed for integration where it provides a useful business function and an accessible interface.

How it works

How the connections work together

  1. RecordA connected device or application records an activity.
  2. ProcessThe relevant ERP or service processes that information.
  3. ReviewAn authorised user reviews the resulting records, reports or notifications.

For example, a biometric attendance event could feed an agreed HR workflow; a collection recorded on a field tablet could update MPAC records; and a customer support request could enter SaaS Manager for technical ticket handling. CeylonCloud One’s intended role is to bring relevant management information from connected operations into the owner’s view.

Connections are implemented through supported APIs, device interfaces and configured workflows. Availability depends on the product, device model, service provider and agreed project scope.

Our next chapter

International expansion in 2027

2027

We plan to introduce Ceylon Cloud solutions to selected international markets in 2027.

The Ceylon Cloud Ecosystem is central to that direction: specialised ERP platforms connected with owner management tools, customer service workflows, communication channels and compatible devices.

As we prepare for international expansion, we will assess local business processes, communication providers, hardware compatibility and support requirements to define suitable offerings for each market.

Our mission

To build practical, connected business technology that brings software, people and compatible devices into clear workflows, helping businesses manage operations and make informed decisions.

Our vision

To grow a connected business ecosystem from Sri Lanka into international markets, enabling owners to manage their businesses through specialised software, shared visibility and useful connections across services and devices.

See how the ecosystem fits your business.

Tell us what you run today. We will show the platforms and connections that suit it.